Everything you need to know about delivery, compatibility, refunds and support — straight answers, no fluff.
How do I get support?
Hop in our Discord and open a ticket with your transaction ID. You'll get the fastest support out — assuming we're awake.
Does this work for my framework?
Yes. All of our weapons are standalone — not framework locked. Check the framework tags on each product page to confirm compatibility with QBCore, ESX, QBox and OX.
How are my purchased assets delivered?
Through CFX's Asset Escrow system. Your purchase is automatically linked to your Cfx.re account and you download it from the Cfx.re Portal — so you always get the most up-to-date files.
Do you give discounts?
Nope. Do I look like a charity? I've got mouths to feed — my own. Watch the Discord for the occasional sale though.
What's your refund policy?
No refunds or exchanges on any product. These are instant-delivery digital goods — once it's granted to your account, it's yours. Need help instead? Open a Discord ticket.
The pack updated in Keymaster — what changed?
Check the CHANGE-LOGS file inside the pack, or the changelog right on the product page. Updates are free for life.
Will this hurt my server's performance?
No. Every Kyros product is optimized and tested on live servers before release, so it won't tank your resmon.
Can I use my purchase on more than one server?
Yes. Licenses are tied to your Cfx.re account, not a single server key — so it works on every server running under your account. It does not cover your friend's account. He can buy his own.
Can I gift a product to someone else?
Yep. Use the gift option on the product page, enter the recipient's Cfx.re username, and the license is granted to their account instead of yours. Generous of you.
What's the All Weapons Pass?
One subscription that unlocks every weapon pack we make — including every new drop — while it's active. If you were about to buy three packs anyway, do the math and check the All Weapons Pass page.
What payment methods do you accept?
Checkout runs through Tebex, Cfx.re's official payment partner — cards, PayPal and more depending on your region. If Tebex takes it, we take it.
Still stuck?
The fastest way to get help is a ticket in our Discord with your transaction ID. Install guides live on the blog, and the fine print is in the refund policy and terms.